Frequently Asked Questions

Everything you need to know about Cycology gear and services.

What is your standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit for your cycling or lifestyle apparel.

What is your return and exchange policy?

We want you to love your gear. You can return or exchange any unworn, unwashed items with original tags still attached within 30 days of purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna in select regions.

How should I care for my Cycology technical apparel?

To maintain the integrity of technical fabrics and vibrant prints, we recommend machine washing in cold water on a gentle cycle, using a wash bag, and hanging to dry. Avoid bleach and fabric softeners.

Can I track my order once it has been shipped?

Yes. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.